Translation services and language translations by professional Russian translators

Frequently Asked Questions

How can I be sure of the quality of language translation?

There are three reasons:

• Quality of language translation: all our translators are mother tongue speakers, who live and work in Russia, have professional translation qualifications, 10 to 20 years of experience and qualified references. We guarantee that your translation will be handled not only by professional Russian translators, but also by topic specialists. Many of our translators have a background in specialized fields such as IT, engineering, finance, science, law, and advertising, and they bring this expertise to their language translations. We have very strict quality control which ensures that every document translated is edited and proofread before it is returned to the client. We recognise that the quality of translation is the key to growing our translation business.
• Our track record: we have never lost a customer (and have held on to some high-profile customers).
• Our guarantee: we work to ensure a translation is carried out to your satisfaction.

How long does language translation take?

Every translation takes a different amount of time depending on the difficulty of the text. Generally, an experienced translator can translate 1,500 - 2,000 words a day, which normally allows enough time for editing and proofreading. If you have a tight deadline, send us the text by email and let us know it's urgent. We'll give you an achievable turnaround time as soon as possible. To speed up the process we we can divide the translation between several translators and then have it edited and proofread by an experienced editor secialized in the field.

How much does language translation cost?

Our translation rates can be found here. We maintain the lowest rates in the industry and guarantee the highest quality of translation.

How can I calculate the number of words in the text I need translated?

You can calculate the number of words in the text to be translated simply by copying and pasting it into our free word counter.

How and when can I pay?

We accept payments through bank transfer. Payment is made 100% in advance.

What software do you use?

We use Lingvo, MS Office, Adobe Photoshop, Adobe Acrobat Reader, ACDSee, Fine Reader, Internet Explorer, Opera, etc.

What do you do with my personal details?

We understand the importance of confidentiality and assure you that your data are securely stored on our database and no third party is ever given access to them.

Why should I buy language translation services online?

Buying online is entirely secure and allows us to provide you with better value for money. Translation services are also easy to administer using the Internet, and this frees up our time to concentrate on providing top quality Russian language translations.

Why should I pay if I can use free machine translation?

Free machine translation can be helpful, but in many cases it is not a solution. If you are presented with a Russian text, for example, the likelihood is that your comprehension level will be 0%. Using machine translation will increase that level to somewhere in the 0-50% range, and maybe even higher if you're lucky. In many cases, however, this is not enough. But the alternative, professional translation, can be expensive and takes time. The solution is for-information language translation, which lets you understand the text at very reasonable rates.

What is "for-information" and "for-presentation" translation?

"For-information" translation is for occasions when you need to know the gist of the text. We ensure you understand exactly what is being said without charging expensive professional translation fees - the result is accurate but unpolished translation.

"For-presentation" translation is required when you are sending documents to a client or someone else you really want to impress. "For-presentation" translations are fluid, idiomatic, and stylish.

Why should I have my website translated to Russian?

If your website is currently only in English, you are missing out on the huge online market. As recent studies have shown, visitors are 300% more likely to buy from a website if it is in their own language and 500% more likely to read to the bottom of the page if it is in their mother tongue. What's more, these surfers are spending more and more. We now live in a global marketplace and only those companies that open themselves up to international trade will prosper. Be proactive, and watch your sales soar!

Why should I promote my website in Russian-speaking countries?

When you promote your website, you let other people know that it exists, and the more people know about it, the more are likely to buy your products or use your services. We can promote your website and help you reach new customers in Russia, Belarus, Ukraine, and other Russian-speaking countries, thus helping you create new revenues.

What is website localization?

Website localization is the process of adapting your website to a specific language and culture so that it seems natural to that particular region. When localizing your website, we consider language, culture, customs, and other characteristics of the country, thus helping you receive healthy web traffic from Russian customers and generate profits.

What is search engine optimization?

Search engine optimization (SEO) is the process of fine-tuning the content, structure, coding, and other elements of a website so that it can be ranked in the top positions in search engine results for certain query keywords. We can do this job better than anyone else because all our translators live in Russia and know Russian people and Russian market.